Client Stories

  • I cannot say enough good things about Cencal! My AC went out this past weekend (Labor Day weekend). I called 11 places out of desperation because my interior temperature was 94 degrees and was not showing signs of cooling down. The only place to call me back was Cencal. Hector called me at 7:20 am and was at my house before 8 am. He quickly figured the issue and explained what happened and how he was fixing it. We were back up and running before 9 am. He let us know the benefits of their warranty program and we signed up without hesitation. We are beyond pleased with Cencal and will definitely recommend them to everyone we know.

    Cara M.
    Cara M. Yelp
  • Had an AC breakdown and called Cencal for service. They arrived at the time promised.  The service person was courteous and professional.  After a a check of our system, it was discovered that a part was overheating and causing the system not to function.  The service person had the replacement part and got our system back up and running for under $100.  Very satisfied with the service and highly recommend Cencal.

    Wendell E.
    Wendell E. Yelp
  • Very professional, friendly and easy to work with. Arrived when they said they would, assessed the situation and had our AC unit up and working again within 30 minutes. I will definitely recommend them to anyone who asks!

    Alle B.
    Alle B. Yelp
  • I've been sold on Cencal since they installed my new HVAC unit a couple years ago. What I really appreciate recently is the fact I can refer them to others with total confidence. Everyone I've referred to Cencal has been 100% satisfied and thankful for the recommendation. You can't go wrong with the quality, price and professionalism of Cencal.

    Karen K.
    Karen K. Facebook
  • I called this company in the middle of a heat wave, all other companies I called said it would be 2-3 days before they could come out. They came out that very day and fixed my air conditioner. Hector was great and efficient. I had called around and not only were they the fastest to be able to come out their prices were better too. Today I called because my heater was not working and I was lucky enough to get Hector and Ignacio out within the hour. Great guys and great service. Bo who answers the phones has great customer service skills and is always friendly and kind.

    Kat R.
    Kat R. Google
  • Irvine has been a wonderful very efficient worker. He lets us know exactly what he is going to do. We had our 1st maintenance done on 12/11/17. Everything was working great and they replaced all our filters. Irvine came today with a new employee Hector. He is young but he knows what he is doing. They went right to work and then 45 minutes later they were done and out the door. Wonderful guys and hard workers. Looking forward to seeing them again in spring. So glad I signed up for the maintenance program. I would definitely recommend them to everyone I know.

    Cathy J.
    Cathy J. Google
  • Great service!!! Always dependable and reliable!!! Always a job well done!

    Cheyanne R.
    Cheyanne R. Facebook
  • On time, polite and very knowledgeable about our heater. Very good service. Thank You.

    Diana B.
    Diana B. Google
  • When my air conditioner went out, I called my husband who is out of town to complain. He called Cencal Mechanical Heating & Air and I immediately received a cheerful call from Bo, Cencal office personnel. Her customer service skills far exceeded my expectations. She was able to squeeze me in for a next day appointment. Ignacio, the service technician arrived earlier than expected, which was great! He answered all my questions and explained the repair issue and maintenance procedure with detail. I would highly recommend Cencal Mechanical Heating & Air to everyone. They are a wonderful team of professionals!

    Irene H
    Irene H Google
  • Fantastic service experience today. The technicians went above and beyond the call of duty. Efficient and professional. Would highly recommend.

    Rebecca G.
    Rebecca G. Facebook
  • Reliable, conscientious and #1 QUALITY! This company far exceeds my expectations and standards...which are very high!! You can't put a price tag on peace of mind, and CenCal delivers with excellent service.

    Cheryl E.
    Cheryl E. Facebook
  • What a wonderful company. My air conditioner went down during last summer's heat wave and they came out and fixed everything. Now my system is in great working order. I bought their maintenance program and am able to keep my HVAC system up and running in hot and cold weather. Thank you!

    Theresa S.
    Theresa S. Google
  • Thank You Cencal for the great customer service!!!! And a HUGE Thank you to Ignacio for coming to our rescue today after no AC since Monday. During our appointment window, he was here, diagnosed the problem, had the part on his truck, fixed our unit and was off to the next in all of about 30 minutes. I would use Cencal again if ever in need. Happy, happy, happy....

    Sabrina E.
    Sabrina E. Facebook
  • I cannot overstate the level of service. I called on a Friday going into a HOT holiday weekend last year and the tech was nice enough to swing by after 5pm and fix my AC when he could have just as easily put me off until until the next week. Honest. Reasonably priced. Impeccable service. Just got the annual service tune up for $69. Great deal. Thank you!!

    Angie G
    Angie G Facebook
  • When my AC broke in the middle of summon, on a holiday weekend, these guys came out same day and figured out what the problem was. They ordered the parts, had them next day, and got it fixed and up and running quickly and professionally. Fantastic company, highly recommended!

    Richard S
    Richard S Facebook
  • Great service! Came out the day we called. They got our AC working right away.  When we decided to buy a new system, we went to them. Competitive prices and the installation was very smooth.  I cannot say enough good things about their customer service!!

    Thad O.
    Thad O. Yelp
  • Cencal was able to come out the same day and fix our air conditioning issue. They were kind and courteous from the office staff who answer the phones the tech who came to our home. Thank you for saving us from the valley heat today.

    Amy C.
    Amy C. Google
  • Other places I called could not get out to even look at our down AC for 2 weeks, but Cencal showed up within 2 hours of calling them!  I was concerned that they would just say that the system needed to be replaced since it is over 22 years old, but they quickly fixed it by just replacing a worn out relay.  It's wonderful to see good, honest service.  Thank you!

    Rob M.
    Rob M. Yelp
  • Looking for honest people with exceptional service for your heating and air needs? Look no further, Cencal Heating and Air deliver in both areas. They are prompt, friendly, and knowledgeable - I highly recommend them.

    Ben B.
    Ben B. Yelp
  • Great service! Came out the day we called. They got our AC working right away.  When we decided to buy a new system, we went to them. Competitive prices and the installation was very smooth.  I cannot say enough good things about their customer service!!

    Meghan A.
    Meghan A. Yelp
  • Technicians were out today and really did a great job checking out our heating and air-conditioning system. They were courteous, thorough and efficient. Locally owned and I would recommend them to anyone.

    John B., Modesto, CA
    John B., Modesto, CA Google
  • Cencal saved the day. They were out and had our air up and running within 2 hours from the time I called them. Very knowledgeable and professional. Can't thank them enough.

    Tim C.
    Tim C. Yelp
  • I have one word Mr. Ignacio Pimentel, was the best. very pleasant friendly and caring.

    Clara S.
    Clara S. Google
  • CenCal Mechanical provided highly qualified, extremely professional and friendly service to us when our A/C unit needed repairs. Thank you to service technician Ignacio for your honesty, efficiency and expertise! CenCal Mechanical has a lifelong customer with us! I highly recommend them for your HVAC needs! Why call the rest, when you can call the BEST!

    Sandra S.
    Sandra S. Google
  • My upstairs air conditioning went out on a Sunday and when I called first thing Monday morning I had a technician at my house about an hour later!! I was so thankful that they were able to come when they did as the weather was over 100 degrees all week!!

    Corrine M.
    Corrine M. Yelp
  • I dealt with Cencal briefly in 2014 with a new outdoor unit through my home warranty. I called them in 2017 cause something seemed wrong with my duct. Jason (the owner) came out to my home on a Friday at 5pm to check it out. Once I made a decision to put in a new unit (indoor and out), Cencal was my choice hands down! The experience was amazing! They explained everything, very thorough! Jason even came out to explain my new thermostat. I have recommended them to numerous people, and have found my go to ac people!!!!

    Valerie V.
    Valerie V. Yelp
  • I had a great experience with these gentlemen today. From the moment they came to my door and introduce themselves they were very pleasant and very prompt with the time they gave me to be at my home until the moment they left. They were awesome! I would definitely refer Cencal Mechanical Heating & Air with no hesitatation, thanks gentlemen!!

    Toni R.
    Toni R. Google
  • Any issues with our HVAC system and I call Cencal without hesitation. Honest and quality work at a fair price. Put them on your speed dial.

    Shawn F.
    Shawn F. Facebook
  • Hector was just here and he is AWESOME!!! Thank you Cencal!!! We LOVE your Maintenance program...we are staying cool in Motown!!!

    Candy W.
    Candy W. Yelp
  • Cencal has given us nothing but great service! We highly recommend them!

    Erin V.
    Erin V. Facebook
  • 3rd project completed by the Cencal team. Prompt, courteous, and professional. They approach projects like they are working on their own home. That says it all!

    Bruce N.
    Bruce N. Facebook

SHARE YOUR STORY

Our customer’s satisfaction means everything to us. We love hearing how our employees have delivered exceptional service. Leave us your story a one of the links below.

Contact Us

We're not around right now. But you can send us an email and we'll get back to you, asap.